HDNHDN Inc.Healthcare journey and operations design
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LHubLINE-based patient engagement platform

LHub for Clinics

Connect booking, questionnaires, payments, and follow-up through LINE.

LHub helps clinics turn a LINE Official Account into a practical patient engagement workflow. It brings booking, pre-visit forms, payment guidance, patient segmentation, messaging, product sales, and follow-up into one operating environment.

LHub booking, messaging, sales, and customer management
Make the next action clear.

Patients can move from information to booking, payment, and follow-up without switching between disconnected tools.

LINE alone often leaves the patient journey fragmented.

Messaging is only one part of the workflow. Clinics also need structured questionnaires, booking, payment guidance, patient status visibility, and repeat communication.

01

Reduce missed follow-up

Use tags and labels to identify who is waiting for a reply, payment, repeat visit, or product guidance.

02

Reduce drop-off

Show the right menu and next action based on patient status and previous behavior.

03

Support repeat engagement

Automate messages after visits, treatment, purchase, checkups, or online consultations.

Start with only the functions your clinic needs.

LHub can be configured around your specialty, staffing model, existing systems, and current patient flow.

01

Tags and labels

Visualize patient status, interests, purchase history, and response progress.

02

Dynamic rich menus

Display different menus according to patient attributes and behavior.

03

Questionnaires and booking

Guide patients from explanation to forms, booking, and online consultation.

04

Payments and bank debit

Create payment routes for private care, products, and recurring services.

05

Scenario messaging

Automate messages after treatment, purchase, checkups, or before a repeat visit.

06

Store and cart

Present supplements and care products clearly within the LINE-based journey.

Designed for clinic operations, not software complexity.

We first review your current LINE account, booking system, questionnaires, payments, patient follow-up, and staff workload. We then configure only the functions that are useful and sustainable.

Let us review your current LINE workflow.

We can begin with a short discussion about where patients stop and where staff workload is increasing.

We begin with a review of your current workflow and recommend next steps only when they are necessary.

Contact HDN