Reduce missed follow-up
Use tags and labels to identify who is waiting for a reply, payment, repeat visit, or product guidance.
LINE-based patient engagement platformLHub for Clinics
LHub helps clinics turn a LINE Official Account into a practical patient engagement workflow. It brings booking, pre-visit forms, payment guidance, patient segmentation, messaging, product sales, and follow-up into one operating environment.

Patients can move from information to booking, payment, and follow-up without switching between disconnected tools.
Messaging is only one part of the workflow. Clinics also need structured questionnaires, booking, payment guidance, patient status visibility, and repeat communication.
Use tags and labels to identify who is waiting for a reply, payment, repeat visit, or product guidance.
Show the right menu and next action based on patient status and previous behavior.
Automate messages after visits, treatment, purchase, checkups, or online consultations.
LHub can be configured around your specialty, staffing model, existing systems, and current patient flow.
Visualize patient status, interests, purchase history, and response progress.
Display different menus according to patient attributes and behavior.
Guide patients from explanation to forms, booking, and online consultation.
Create payment routes for private care, products, and recurring services.
Automate messages after treatment, purchase, checkups, or before a repeat visit.
Present supplements and care products clearly within the LINE-based journey.
We first review your current LINE account, booking system, questionnaires, payments, patient follow-up, and staff workload. We then configure only the functions that are useful and sustainable.
We can begin with a short discussion about where patients stop and where staff workload is increasing.
We begin with a review of your current workflow and recommend next steps only when they are necessary.