Privacy Policy & Personal Information Protection Policy

Personal Information Protection Policy

HDN Inc. recognizes the importance of personal information in its healthcare consulting, private-care implementation support, LHub implementation and operations support, patient-journey design, advertising review and related businesses. We handle personal information in accordance with Japan's Act on the Protection of Personal Information and other applicable laws and guidelines.

Controller information

Company

HDN Inc. (株式会社HDN)

Address

Nihonbashi KN Building 4F, 3-2-14 Nihonbashi, Chuo-ku, Tokyo 103-0027, Japan

Representative

Tsuyoshi Hadano, Representative Director

Information and purposes

We may collect contact details, organization and role, inquiry and consultation content, contract and transaction information, billing/payment-related information, seminar or event registrations, website usage information and other information provided to us. We use such information to respond to inquiries; propose, contract, deliver, operate and support services; manage billing and transactions; provide permitted service or event communications; improve websites and services; protect security; comply with law; and perform related business activities.

Where we process patient or other personal data on behalf of a healthcare institution or business client, we process it within the scope of the entrusted work and applicable instructions, agreements and law.

Third parties and processors

We do not disclose personal data to third parties without consent except where permitted by applicable law. We may use cloud, forms, analytics, communications, payment, accounting and other service providers and will take appropriate measures for processor selection, contracts, access and oversight. Where overseas services are used, we address applicable legal requirements as appropriate.

Security and data-subject requests

We take organizational, personnel, physical and technical security measures appropriate to the nature and risks of the data. Subject to applicable law, individuals may request notice of purpose, access, correction, deletion, suspension of use or other rights available under Japanese law. Please contact us through the HDN inquiry form.

Cookies and updates

See our Cookie & Analytics Policy. We may update this policy as laws, services or data practices change.